Joe,
You and the guys have been a joy to work with, I’m not easily impressed but I know I made the right choice by selecting you and your company to provide my lift.
Much appreciated and I hope you and your family have a wonderful Memorial Day weekend.
Bob
(Bob Sontag, Two Post Lift install for Hyde Park Storage Units)
Bob Sontag Recommends AEI
From Bob:
Joe,
Thanks and please order the truck accessory kit. You and the guys have been a joy to work with, I’m not easily impressed but i know I made the right choice by selecting you and your company to provide my lift. Much appreciated and I hope you and your family have a wonderful Memorial Day weekend.
Bob
From Bob:
Joe,
The guys were here this morning and quickly repaired the hydraulic line and safety switch. I also appreciate your getting me the truck accessory adapters at cost. I said it before and I will say it again, you and your guys have been great to work with. If you ever need me to speak to a potential customer or send an e-mail please just let me know and I will tell them they would be foolish to go anywhere else for a car lift. As you may guess, I know a lot of people and most are car guys, so I’m sure when they see mine they will want one too. Thanks again for the quick response and great service. Have a nice weekend.
Bob
From Joe:
Bob,
Thank you so much for your positive feedback. It is invaluable! I relish criticism, be it good or bad. When customers [give positive feedback] it reaffirms we are doing things right. You couldn’t be more correct that business is so relationship driven and “word of mouth” referrals are priceless. I have been in this business for 15 years … and I am fully aware that you could have bought a lift from many other [distributors]. That being said, it did not take me long to figure out I needed to separate myself from my competition. The way [AEI has] achieved this is to give every customer, whether [an auto repair shop] or a five million dollar custom home on [the lake], we deliver first class, honest, fair and professional service with high quality products in a “streamlined turnkey experience”. The value with us goes beyond our low prices. …
Joe Mendola
AEI thanks Mr. Sontag for his feedback on our products and services, as well as allowing us to use this recommendation on our site.